Jami Zakem

Vice President, Customer Experience Customer Success


Jami Zakem is the vice president of customer experience and customer success at Eventbrite. She oversees support, services, retention and renewal for Eventbrite's customers around the globe. 


Prior to joining Eventbrite she built and scaled the customer support and success teams at Yelp. In addition to customer support and success, Jami has held roles in sales, sales management, HR and non-profit management. She brings a long track record of building and leading happy, high functioning teams.